The quality of our services is tested by our clients through a customer survey provided at the end of each move.
Our team is very experienced and knowledgeable in all operational and administrative procedures as well as the laws involving moves in any country.
We are an associate member of FIDI (Fédération Internationale des Déménageurs Internationaux), which is the most respected association of Moving companies in the world. Each year, we perform an internal audit and every 3 years we are audited by EY to ensure that we are aligned with the latest and updated requirements of FAIM (FIDI Accredited International Mover) and thus, to remain a certified company with international quality.
We are also associate members of the International Association of Movers (IAM), the largest association of Moving companies in the world, with more than 2000 associated, which allows us to send to and receive moves from over 170 countries, working with the best certified move companies counting with quality and security.
In 2017, we joined ABEMMI (Brazilian Association of Specialists in Migration and International Mobility), composed of global and national migration companies, moving companies, auditing, law firms and specialized professionals focused on mutual understanding of current Immigration Laws in accordance to the responsible public authority and on sustainability of the segment. We are members of the Moving committee at this association.
Our account coordinators will serve each individual company. You will be serviced by your coordinator from start to finish for each and every move you or your company makes with Netmove. This individualized service is what sets us apart from our competition. This concept continues to be extremely successful when implementing our services.
We believe that by consolidating all information related to the move through a single point of contact any potential problems will be avoided.
We are always trying to improve our services and like to share and implement new ideas. We explore the needs of each client and family to make their experience
the best it can be with Netmove.
All our teams are routinely trained in areas such as human resources, sales, operational procedures, customer service and efficient and sustainable management practices.
Equality and Mutual Respect
NetMove provides equal employment oportunities to all employee and applicants for employment without regard to race, color, religion, sex, national origin, age or disability. In addition to federal law requirements, NetMove complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. This policy applies to all terms and confitions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of abesence, compensation and training.
Company expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, or disability. Improper behaviour that impairs the productivity or ability of NetMove employees to perform their job duties may result in discipline up to and including discharge.